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Guest, Monday 04 June 2012 à 02:27
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not important, but since I think this is easy to fix, here it is:
When you load the computer the mail will show "..." until it can connect and check your mail, once it has done so the sign should change to the number of emails it finds, and it does as long as there are emails, if there isn't any it remains "..." instead of desapearing of changing to "0".
Thanks! |
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matttbe, Monday 04 June 2012 à 09:43
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Subscription date : 24 January 2009
Messages : 12573
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Hello and thank you for this bug report!
if there isn't any it remains "..." instead of desapearing of changing to "0". Strange, I'm not able to reproduce it. Can you check if this option is enable (in the config panel of Mail applet): Show '0' if there is no mail
Which type of account are you using (Imap, Pop3, GMail, etc.)?
Can you also launch the dock with this command and post the output messages? cairo-dock -l debug --colors | sed -n "/mail\// {N;p;}" |
Subscription date : 30 November 2007
Messages : 17118
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maybe it doesn't connect ? does it work if you have at least 1 unread mail ? |
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Guest, Thursday 14 June 2012 à 20:18
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I can confirm the same issue. 3.0.0 mail 1.0.10 |
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brianw, Thursday 14 June 2012 à 23:31
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Subscription date : 25 April 2012
Messages : 270
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I have a couple of yahoo accounts, a gmail and a hotmail account. When I tested the mail applet they all worked except the one account (can't remember which one now will need to test again but I would get the ... as well). Thunderbird also worked fine for the 3 but could not connect regularly to the one. I think I seen a message in thunderbird (or maybe it was in the console on cairo-dock can't remember for sure) that there were too many requests for that account.
What is the mail account that you are trying to check, that way others can test the interface (unless it is your ISP account we can check yahoo, hotmail, gmail, mail.com, etc...) |
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brianw, Friday 15 June 2012 à 05:04
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Subscription date : 25 April 2012
Messages : 270
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To add to my previous post. The mail account that gives me the most trouble is hotmail. Most of the time it won't read the account.
Even without the hotmail account though if I have no emails the main mail icon shows ... when I log in while the subdock shows 0 on the icons for the 3 email accounts I have showing. When I middle click to have the email accounts read the subdock icons show the ... while reading then show 0 again but the main icon always shows ... until after mail is recieved then it will show 0 after the mail has been read.
When I middle click to Refresh All I get random dock restarts. Sometimes the dock will shut down and restart and sometimes it works fine. With the hotmail account I added it and tried removing it a couple of times and each time the dock freezes and I need to either log out and back in again or kill the process. When I log back in the account has been removed from the mail applet.
The error thunderbird has for the hotmail account is pop3.live.mail reports too many tries in a 15 minute period (testing it too much I guess).
I do not use the mail applet normally so my experience is limited to the one time I tried it before and this testing now. By the way the icon still shows ... for me and I have been logged in for about 15 minutes this time testing.
I sent an email from one account to another and middle clicked the icon and the icon updated to show 1 email. I read the email and middle clicked again and the icon went to 0.
Also to note, I have not had any dock restarts during this testing. But as soon as I added the hotmail account back in I tried middle clicking and got a restart. Tried another middle click and got a restart. Tried quiting the dock so I could open in a terminal and it froze.
The ... in the mail icon and the restarts are separate issues I am sure. But I can confirm that when there are no emails and the dock is first opened the ... appear in the icon and do not go away until an email is received.
I don't have time right now to do any more testing but I can so some testing maybe tomorrow using the debug flag and pipe the output to a file. |
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brianw, Friday 15 June 2012 à 17:21
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Subscription date : 25 April 2012
Messages : 270
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I tried on my other system here today (xubuntu 11.04 cairo-dock 3.0.1):
The ... in the mail icon:
With 1 email account (a yahoo account) the main icon showed 0 when I logged in because there were no unread emails (there are no subdock icons at this point as there is only one mail account). When I add another yahoo account and log in the main icon shows ... instead of 0 but the two icons in the subdock show 0. So when there is one email account it shows 0 on startup (no subdock icons) and when there is more than one it shows ... if there are no unread emails in all acounts (shows 0 on the subdock icons).
the restarts and freezing:
when I add the hotmail account I got restarts (but not as many as my other system, I have noticed that every once in a while on my other system I will get a restart when I click the logout button so I need to investigate that but I did get a couple of restarts with the hotmail account added in even on this system) and the system would always freeze if I quite the dock, detached the mail applet, sent the mail applet back to the dock, removed the hotmail account, basically whenever the hotmail account had to terminate for any reason it would freeze. |
Subscription date : 30 November 2007
Messages : 17118
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well, we had lots of problems with libetpan (the library used to handle mails), so I'm not really surprised 
still, that's a bit disappointing.
maybe it's possible to catch the crash with gdb ? ("gdb cairo-dock", and then type "run", and then type "bt" when it crashed) => ddd
about the count of unread messages, I think it's a bug in the applet.
I wonder if we can't find another library that can read mails, not in C but in Python this time (this would prevent any crash of the dock). |
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brianw, Monday 18 June 2012 à 01:56
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Subscription date : 25 April 2012
Messages : 270
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fabounet, unless others are having the crash problem I think maybe the main concern might be the unread message issue. As for the crashing it seems to be the hotmail account that causes the crashing and I am not surprised given that even thunderbird has issues with it (not drastic issues, like crashing and stuff, but out of all the accounts it is the only one t-bird has any issues with).
I can test but it might take some time since I am somewhat busy this week and if I am the only one experiencing the crashing then it is a low priority. I only check that account once in a while and I just log in to the browser to do it (the other accounts seem to be fine, I have been using the applet for a couple of days now with no issues but I don't have the hotmail account added). That account is just a left over for some testing (I don't use Microsoft stuff normally) I did some time ago and I only maintain it because I have it now but I don't really use it.
Unless others start reporting the crashing I will wait until I get some extra time (unless you want it faster then I would do it as soon as I could). |
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matttbe, Monday 18 June 2012 à 12:21
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brianw, Monday 18 June 2012 à 13:31
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Subscription date : 25 April 2012
Messages : 270
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fabounet : maybe it's possible to catch the crash with gdb ? ("gdb cairo-dock", and then type "run", and then type "bt" when it crashed) => ddd
Sent via launchpad.
matttbe : cairo-dock -l debug --colors | sed -n "/mail\// {N;p;}"
Sent via launchpad. Also the Show content is check in the configuration and so is the display 0 when no mail. |
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matttbe, Monday 18 June 2012 à 13:49
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